Operations

princess-wide

Princess Cruises cooks up partnership with top chef

November 17, 2016

Princess Cruises has announced that three-Michelin star chef Emmanuel Renaut, the former head chef a...

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THMC expands asset management offering

November 15, 2016

The Hotel Management Company (THMC) has added asset evaluation and advisory services as it develops ...

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Hassan Kadbi appointed CEO of Hapimag AG

November 9, 2016

Switzerland-based holiday company Hapimag AG has appointed Hassan Kadbi as its new Chief Executive O...

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Macdonald Hotels appoints F&B director

October 26, 2016

Macdonald Hotels, Britain’s largest privately-owned hotel group, has appointed Andy Lowe as food a...

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Travel Apps or Travel Agents?

October 17, 2016

A new survey shows that the Chinese are leading the way when it comes to using travel apps rather th...

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Cameron House launches concierge apprenticeship scheme

October 13, 2016

Cameron House, a five-star resort set on the banks of Loch Lomond, has announced the launch of its n...

meliaorlando

Meliá invites guests to design service culture

October 12, 2016

Meliá Hotels International has embarked on an ambitious project to design a consistent service cult...

landen-wide

RDO7: Thomas Landen – Today’s traveller in a digital world

October 11, 2016

Thomas Landen, head of Marketing EME for Revinate, gave RDO7 delegates a heads-up on the modern trav...

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BHA increases member benefits with new partners

October 10, 2016

The British Hospitality Association (BHA) has announced two new partners, electronic point of sale s...

rdo7-wide

RDO7: Exceeding expectations by elevating the experience

October 10, 2016

Three timeshare industry leaders shared their views on how to keep the customer satisfied with deleg...

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HMH’s Voivenel shares insights at hotel conference

October 10, 2016

Laurent A. Voivenel, CEO of leading hotel management company HMH – Hospitality Management Holdings...

rdo7-wide

RDO7: Cruise sets sail towards younger customers

October 6, 2016

The issue of aging customers was one of many hot topic at timeshare industry conference RDO7, and on...

As Seen In RCI Ventures® Magazine


ARDA

6 Questions with ARDA’s Howard Nusbaum

1. Why join ARDA? HN: To network and be relevant in the industry. We craft and monitor the legislati...

Customer Service in the Social Media Age

Customer Service in the Social Media Age

Whether it is to voice concerns, report issues or even offer praise, customers will always want a wa...

Cayman Islands

Nothing But Blue Skies in the Cayman Islands

The Cayman Islands has a gold-plated reputation, but a number of new improvements and capital invest...