Europe

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Wyndham Worldwide scores high on Human Rights

December 7, 2016

Wyndham Worldwide has been recognised by the Human Rights Campaign as one of the ‘Best Places to W...

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Customer Service in the Digital Age

December 5, 2016

Check out these three strategies for responding to reviews online.   Guests regularly take to t...

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Global LGBT travel market worth US$211bn per year

December 5, 2016

New research has revealed the global lesbian, gay, bisexual and transgender travel market is now wor...

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Edwardian Hotels wins customer service award

December 2, 2016

Edwardian Hotels London has won the Gold Award for Best Multi-Channel Customer Service at the Europe...

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Nairobi Serena Hotel undergoes refurbishment

December 2, 2016

A major expansion and refurbishment programme is now under way at the Nairobi Serena Hotel, one of K...

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Number of leisure tourists to UK starts to fall

December 2, 2016

The number of leisure tourists visiting the UK dropped by almost 400,000 in the first nine months of...

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New report on UK hospitality skills, apprenticeships

December 1, 2016

An All-Party Parliamentary Group (APPG) for the Visitor Economy has launched a new report on apprent...

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Oman Air launches direct flights to China

December 1, 2016

Oman Air launches its first non-stop flights to mainland China this month, with a new service to Gua...

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The New Frontier

November 30, 2016

How augmented reality is changing travel   Augmented reality (AR) makes it possible to layer di...

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