Technology Archive

Found in Translation

May 15, 2019

Google tests out simultaneous interpretation at the front desk.   “Bonjour, je souhaiterais r...

Biometric Technology on the Horizon for Resorts

April 16, 2019

Facial recognition and fingerprint scanning may be the future of faster check-ins.   At its mos...

E-visas on the Rise

March 28, 2019

Going digital cuts down on time and paperwork for global travel.   As travelers embrace more di...

The World of 5G

THE FIRST GENERATION of wireless technology—1G—helped make cellphones possible. Those cellphones...

The Case for Innovation

THE TIMESHARE INDUSTRY has seen a tremendous amount of change in the past decade, with rapidly evolv...

Google Price Insights Expand to Hotel Booking

December 13, 2018

The search engine is implementing OTA-like services to aid in trip planning   Google has been r...

How Smartwatches Are Changing Resort Operations

October 11, 2018

Wearable technology is freeing up hands—and valuable staff time.   More than 141 million smar...

The 900-million-monthly-user app you should be using

September 13, 2018

Three tips for using WeChat to connect with the Chinese consumer market.   With more than 900 m...

To Improve, Cruise Lines Look Inward

August 29, 2018

Upgrading existing fleets proves more beneficial than building larger ships.   Instead of build...

Instagram Unveils Booking Feature

August 14, 2018

New action buttons allow users to book a room without leaving the app.   In May, Instagram laun...

At the Front Desk, Low-Tech Is Best

July 25, 2018

Why face-to-face service should always be a part of the guest experience.   More hotels are loo...

New Pier Technology Allows Historic Port in Jamaica to Reopen

June 28, 2018

A floating pier will make it possible for ships to dock in Port Royal.   Thanks to a new kind o...