Latest Stories

Overtourism and Timeshare

Overtourism is an accelerating problem across the globe. According to the United Nations’ World To...

Four-Legged Guests

Customized dog treats, pup-oriented room service, and evening socials (“yappy hours”) are some o...

2018 Outlook: Top International Source Markets

International tourism to the U.S. shrank for most of 2017 compared with the previous year, according...

Speaking Their Language

CONVERSING with a machine used to be the stuff of science fiction, but with the rise of voice-activa...

Going With the Flow

Jamaica is an island all-star in the Caribbean—a top choice for travelers from the U.S. and Canada...

Climbing the Social Ladder

WITH 2.8 BILLION social media users active worldwide, the platforms that engage these users and beco...

On the Road Again

In a country this varied and beautiful, the continued popularity of road trips is not a surprise. A ...

Five Steps to More-Effective Video Content

Understanding consumer behavior is essential in order to fully leverage video on social networks, wh...

On the Right Track

Years after plans for a true high-speed (over 150 mph) rail in Florida were quashed by political inf...

Consider Yourself at Home

Sales centers serve as the literal entry to vacation ownership, and it’s where potential customers...

6 Questions with ARDA’s Howard Nusbaum

1. Why join ARDA? HN: To network and be relevant in the industry. We craft and monitor the legislati...

Customer Service in the Social Media Age

Whether it is to voice concerns, report issues or even offer praise, customers will always want a wa...