Wyndham Destinations scoops six ATHOC Awards
Wyndham Destinations Asia Pacific won six awards at the recent Australian Timeshare Holiday Ownership Council (ATHOC) Awards.
The Awards are prestigious honours that recognise and reward the most talented individuals working in the vacation ownership industry across the South Pacific region and are presented at the industry body’s annual conference.
Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests across a network of 51 timeshare resorts, serving close to 60,000 owners in Club Wyndham South Pacific. The club is a brand of Wyndham Vacation Clubs, which is a business line of Wyndham Destinations, the world’s largest vacation ownership and exchange company.
Barry Robinson, president and managing director, International Operations, Wyndham Vacation Clubs, said: “We are honoured to have been recognised by our industry peers in categories that stretch across so many of our business functions, from resort management and sales to legal services and marketing.
“These wins also acknowledge hundreds of team members across our network for their efforts over the past year and demonstrate that our success in the Asia Pacific is built on the talent and commitment of our staff.”
The categories where Wyndham Destinations Asia Pacific was honoured were Resort of the Year, Community Service, Outstanding Contribution to the Industry, Sales Performer of the Year – Frontline, Sales Performer of the Year – Upgrades and Marketing Manager of the Year.
Club Wyndham Denarau Island in Fiji won the prestigious Resort of the Year award. The 201-room property achieved an average occupancy of 97.51 per cent over the past financial year, along with a TripAdvisor rating of 4.53 out of 5 and a TripAdvisor Certificate of Excellence for high user ratings over five consecutive years.
The company’s sustainability programme, WYNDGreen, received the Community Service nod for its environmental and sustainability initiatives, which include the banning of balloons and plastic straws across all managed properties and the roll-out of compostable cutlery in place of plastic utensils across multiple food and beverage outlets.
Donna Borthwick, Gold Coast-based vice president of Legal & Compliance, received the Outstanding Contribution to the Industry award in recognition of her work with the ATHOC board and her contribution to liaison with government in support of improved industry standards and regulation.
The company received both individual sales honours, with Gold Coast-based Ryan Princehorn winning the Sales Performer of the Year – Frontline award and Sydney-based Benjamin Coombes taking out the equivalent award for Upgrades sales.
Paula O’Gorman, director of Corporate Marketing, received the Marketing Manager of the Year award for an overhaul of the data management procedures of her department and key improvements to the guest experience.
The complete list of Wyndham Destinations Asia Pacific 2019 ATHOC award winners is as follows:
• RESORT OF THE YEAR: Club Wyndham Denarau Island
• COMMUNITY SERVICE: Wyndham Green
• OUTSTANDING CONTRIBUTION TO THE INDUSTRY: Donna Borthwick
• SALES PERFORMER OF THE YEAR – FRONTLINE: Ryan Princehorn
• SALES PERFORMER OF THE YEAR – UPGRADES: Benjamin Coombes
• MARKETING MANAGER OF THE YEAR: Paula O’Gorman