Garuda named Best Cabin Crew for 3rd year in a row
National flag carrier Garuda Indonesia has been awarded the prize for ‘World’s Best Cabin Crew” for the third consecutive year by independent global rating agency Skytrax.
Skytrax CEO Edward Plaisted presented the award to M. Arif Wibowo, president and CEO of Garuda Indonesia at the Skytrax World Airline Awards during the recent Farnborough International Airshow 2016.
Arif said winning the award for a third consecutive year was a remarkable achievement for the airline, which it accepted on behalf of Indonesia.
“Being awarded ‘The World’s Best Cabin Staff 2016’ is certainly an honour for all of Garuda’s dedicated employees – and in particular our cabin crews, who have committed themselves wholeheartedly to the advancement of Garuda Indonesia and have embraced the challenge together to achieve a level of ‘Service of Excellence’,” he said.
“I believe this award will serve as further inspiration for Garuda and its employees to remain committed and even improve further, while it will also mark another milestone as a firm recognition of the sustained development which we have continued to make over the recent years, not only in terms of services, but also throughout all aspects of our company.”
The award was given to Garuda Indonesia based on a Global Customer Satisfaction Survey conducted by Skytrax of more than 18 million passengers.
Skytrax is regarded as the global benchmark for airline excellence, with its awards based one one of the most comprehensive customer satisfaction surveys in the industry. Travellers from across the globe take part in the world’s largest airline passenger satisfaction survey to decide the award winners each year.
Plaisted said: “This award for the World’s Best Cabin Crew is amongst the most highly sought after title by airlines globally. To have secured this award for three consecutive years is remarkable and unprecedented and the staff and management of Garuda should be enormously proud of this achievement. The Garuda Indonesia cabin crew deliver hospitality and efficiency at the highest level.”