SmartGates boost experience at Dubai airport
New Automated Border Control SmartGates at Dubai International Airport are set to make travel to the emirate an easier and more enjoyable experience.
The roll out of the latest generation of SmartGates went live earlier this month as part of a transformation programme designed to offer passengers a state-of-the art Border Control experience as well as enhancing the immigration security process.
The new experience at arrivals at Dubai International Airport coincided with UAE’s Month of Innovation, and the ground-breaking project includes the development, delivery and maintenance of a new generation of multimodal biometric passenger flow solution comprising 122 SmartGates, deployed across all three terminals at the airport.
Brigadier General Talal Al Shanqiti, assistant director general for Ports Affairs at the GDRFA in Dubai, said: “The installation of the new smart gates in Terminal 1 arrivals area is part of an integrated development project to provide passengers with facilities and services that make their travel through Dubai International quick and easy.
“Passport control is a critical process as part of which maintaining a high level of security is our top priority. This new system helps us strike a balance between achieving that objective while also ensuring a better experience for the passengers through speed and efficiency.”
In addition to the enhancement of the departure procedures with new SmartGates last year, a new bank is already in operation at arrivals, offering passengers a speedy border clearance.
Miguel Leitmann, CEO at Vision-Box, said: “The project shows incredible pioneering character and forward-thinking attitude. It’s a perfect combination between a robust border control strategy and orientation to service excellence.
“It brings together state-of-the-art border security technology, the most modern human-machine interaction and a magnificent design. We are happy to provide such a top-notch experience for passengers travelling through Dubai and to be trusted by GDRFA and Emaratech for this cutting-edge project.”